HELP

1. Getting started

1. Connect your calendar. Click Connect Calendar at the top right, choose your fullcrm.com account and allow calendar access. Google only asks for permission the first time.
2. Add your customers (optional). Open Options (the sliders icon at the top) and use Add customer, or Import a list a colleague has exported for you.
3. Log something. Pick a customer, set the times, type a title and click Log to Calendar.

The status at the top right shows Calendar connected while you're signed in. The button next to it disconnects.

2. Logging time

With the timer, as you work

1. Pick a customer and click Start. The start time is now, rounded to the nearest 30 minutes (9:14 becomes 9:00, 9:15 becomes 9:30), and the date is set to today.
2. Fill in the title and description whenever you like, before or after you stop.
3. Click End. The end time rounds the same way. A very short job that would round to nothing becomes 30 minutes, and the form tells you.
4. Check the details and click Log to Calendar.

The timer keeps running if you reload or close the tab, and the browser tab shows the elapsed time. While it runs, Start becomes Restart, and needs two clicks so you can't lose a long timer by accident.

Afterwards

Set the date, start and end, type a title, and click Log to Calendar. See Entering dates and times for all the quick ways to set them.

Straight from the timeline

Click an empty slot on the timeline to set Start to that time, with End 30 minutes later. Shift-click a later slot to stretch End to it. Then fill in the rest and log.

After logging, the form clears for the next entry and its Start is filled in with the end of the one you just logged, so back-to-back entries are quick.

3. Entering dates and times

Typing a time

All of these work: 9, 930, 0930, 9:30, 9.30, 2pm, 2:15 pm, 14:15.

• A bare 1 to 6 means the afternoon, so 3 is 15:00. Add a leading zero (03) for early morning.
• Type n (or now) and press Enter for the current time, rounded.
• Clicking into a time selects it, so you can just type the new one.

Buttons around each time

• − and + move the time 30 minutes earlier or later, snapping to the half hour (9:10 + gives 9:30). Hold to keep stepping. Moving Start past End pushes End along with it, and End can't go below Start + 30 minutes.
• The clock sets the time to now, rounded.
• The ▾ lists every half hour. In the End list, each time shows how long the entry would be. ↑ ↓ also open and move through the list.
• The End = start + chips (30m, 1h, 1h 30m, 2h, 3h) set common lengths in one click.

The date

• It starts as today. ‹ and › step a day back or forward.
• Click the date to open a week picker (Monday to Sunday), which also shows the hours already logged on each day. Arrows move between weeks; Today jumps back; Other date picks anything further away.

4. Customers and titles

How the event title is built

The line under the Title box shows exactly what the event will be called. A customer is optional, but you need either a customer or a title.

Picking a customer

• Dropdown: lists customers by full name.
• Grid button (next to the dropdown): shows every customer's icon with their name. Type to filter, press Enter for the first match, or use the arrow keys.
• Recent chips under the dropdown: your last few customers, one click each.

Managing the list (Options)

• Each customer has a full name (shown in the app) and a code (used in event titles). Edits save automatically. A dashed name box means the name is still just the code.
• Icons: click a customer's icon, or drag an image onto it, to upload a logo. Hover and click × to remove it. Without one, a coloured tile shows the code.
• Export JSON saves your customers and settings to a file. Import JSON or CSV loads one. A CSV needs two columns, name,code. Imports merge by code, so an updated file only adds or renames.
• Remove all customers clears the list (click twice to confirm).

5. Descriptions

The description box supports bold, italic, underline and lists, using the toolbar or shortcuts:

• Type - or * then a space at the start of a line to start a bulleted list, or 1. then a space for a numbered one.
• Enter adds the next item. Enter on an empty item ends the list.
• Tab and Shift+Tab indent and outdent a list item.
• ⌘/Ctrl + B, I, U for bold, italic and underline; ⌘/Ctrl + Z to undo.
• Pasting keeps lists, bold and links, but drops the original page's fonts and colours.

Descriptions are saved in a form Google Calendar understands, so they look the same when you open the event in Calendar.

6. The timeline

Once you're connected, the right-hand panel shows the selected day like Google Calendar does. The total for the day is at the top and the week's total (Monday to Sunday) at the bottom. Click the ? beside "Logged" for a quick reminder of what you can click.

• Each event is a block sized by its length. Events that overlap sit side by side.
• Events whose title starts with one of your customer codes take that customer's colour. Meetings and other events stay neutral.
• The event happening right now is solid green, and a red line marks the current time.
• The entry you're working on shows as a dashed block. It turns red if it overlaps something.
• Lunch and other out-of-office time appear as hatched grey blocks. They never count toward your totals and never trigger an overlap warning.
• Not shown: Google Tasks and Reminders, office/home location markers, birthdays, invitations you declined, and all-day events.
• Refresh reloads the week from Google, for example after changing something in Google Calendar itself.

7. Editing an event

Click any event on the timeline (or Tab to it and press Enter) to load it into the form. The customer is recognised from the code at the start of its title, and the title, description, date and times are filled in.

• A banner shows what you're editing, with Open in Calendar and Cancel.
• The button changes to Save, which updates the event in place rather than creating a new one. Only the title, date, times and (if you changed it) the description are touched; guests, reminders and anything else stay as they were.
• After saving, Undo puts the event back exactly as it was and reopens your edit.
• Meetings someone else organised are flagged in the banner: Google usually won't let you change them.
• If you had a half-written entry, it's set aside, and the message offers Restore it.
• The timer is off while editing. If a timer is running, click End first.

8. Copying details from another event

For doing the same piece of work again later: set the new times (for example by clicking and Shift-clicking on the timeline), then copy everything else from the earlier event.

1. Click Copy from an event, beside the Title label.
2. Click the earlier event on the timeline.

Its customer, title and description are copied into the form. Your date and times stay as they were. Option-click on an event does the same in one step. The message afterwards offers Undo, and Esc, Cancel or a click on empty timeline space leaves copy mode without changing anything.

9. Overlaps and undo

• If an entry overlaps something already in your calendar, the first click on Log warns you and the button becomes Log anyway. Click it again to go ahead. Lunch never counts as an overlap.
• After logging, the message at the bottom offers Open (the event in Google Calendar) and Undo, which deletes the event and puts the entry back in the form so you can fix it.
• Clear empties the form. If there's anything in it, or a timer running, it asks you to click again first.

10. Keyboard shortcuts

11. Options

Besides your customer list, the Options page has three settings. Most people never need to change them.

12. Your data

• Events go straight from your browser to your own Google Calendar. Nothing is stored on any other server.
• Customers, settings and unsaved entries are kept in this browser only. They don't follow you to another computer or browser: use Export JSON and Import to move them.
• Your Google sign-in lasts up to an hour and only in that tab. Disconnecting forgets it immediately.
• Only fullcrm.com Google accounts can connect.

13. Troubleshooting